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Tribeca Screening Room User Satisfaction Survey
Thank you for choosing the Tribeca Screening Room. We are interested in hearing your thoughts on the Tribeca Screening Room. Please let us know if there is anything that we can do for you.
1.How efficient and easy did you find the booking process?*
Excellent
Great
Satisfactory
Poor/Needs Improvement - If so please explain -
2.How would you rate the Tribeca Screening Room's technical capabilities?*
State of the Art
Very up to Date
Fair
Needs Improving
Out of Date
3.What equipment, if any, could improve the Screening Room?
4.How would you rate the interior design and comfort of the Screening Room?*
Excellent Good Satisfactory Needs improvement Disliked
Design
Decor
Seat comfort
Overall atmosphere
5.Which best describes your overall customer service experience, both onsite and during the booking process?*
Very positive, I was treated well and didn't have any problems
Good, the Screening Room staff worked well to accommodate my needs
Average, everything went okay but it could have been better
Negative, I really did not enjoy interacting with the staff
Suggestions for improvement?
6.How often do you use the Screening Room*
This was my first time
Once or twice a year
Once or twice a month
Once or twice a week
Once or twice a day
For dailies only
Other (please specify)
7.Why did you decide to book with the Tribeca Screening Room?*
I love the space and screen there often
It came recommended by a colleague
It was the right size/type of space
The Screening Room was the only space available
Other (please specify)
8.Would you book with the Tribeca Screening Room again?*
Yes, absolutely
No, definitely not
If my first choice wasn't available
Yes, but only if improvements were made. Please specify -
9.How did you hear about the Screening Room?*
Word of mouth recommendation
I was already familiar with the space
Tribecafilmcenter.com or other internet search/service
Print advertising
Other (please specify)
10.Would you like someone from the Tribeca Screening Room customer service staff to be in touch with you about any questions or comments you have? If so, please include an email address below, where we can best reach you.
11.Would you be interested in joining the Tribeca Film e-Newsletter to hear about upcoming events, films, etc. with Tribeca? If so, please provide your email address.
12.Would you be interested in receiving emails with information about special deals for the Screening Room? (Please note that if you did not provide an email address in the two previous questions, we will NOT use this address to sign you up for the Newsletter or reach out to you from customer service).



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